Support
Frequently Asked Questions
Creating a SayOrbit account is free. Check each survey or partner offer's requirements before starting; individual opportunities may have their own conditions.
Explore available surveys and partner offers. Eligibility varies, and a reward is credited only after the activity meets its requirements and the partner confirms it.
Partners look for particular participants. Your profile, country, device and screening answers affect eligibility. An available survey is not a promise that you will qualify or receive a reward.
Your account shows rewards in review separately from confirmed earnings. Only confirmed earnings are available for a cashout request, and your Cashout page shows the methods and minimums currently available to you.
Minimums can differ by method. Sign in and open Cashout to see the current minimum for every enabled method.
Processing depends on the method and any required account review. The latest status remains visible in your withdrawal history.
Check the survey requirements and any crediting period, then review your activity history. If it still looks wrong after the partner's review period, contact SayOrbit support with the completion details.
No. Use one account with accurate information; duplicate accounts may affect your account and rewards.
Read our Privacy Policy for information about how we collect, use and protect your data.
The Cashout page lists the methods currently enabled for your account together with their instructions and minimums.
Accounts may be restricted for rule violations. Read our Terms for the applicable rules.
Use our contact page or email support@sayorbit.com. Include the activity details when asking about a reward.